RETURN POLICY

Welcome to Mobikochi.shop Exchange Policy. We are committed to ensuring your satisfaction with every purchase. Please review the following policy for guidelines on exchanges.

  1. Eligibility for Exchange

If you wish to exchange an item purchased from Mobikochi.shop, please note the following eligibility criteria:

  • The item must be in its original condition, unused, and in the original packaging.
  • Exchange requests must be made within 15 days from the date of delivery.
  1. Exchange Process

To initiate an exchange, please follow these steps:

  • Contact our customer service team at service@mobikochi.shop with your order number and details of the item you wish to exchange.
  • Our team will provide you with instructions on where to ship the item for exchange.
  1. Exchange Options

You may exchange the item for:

  • The same item in a different size or color, subject to availability.