Welcome to Mobikochi.shop Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our website.

1. Information We Collect

We collect information that you provide directly to us when you use Mobikochi.shop. This may include personal information such as your name, email address, and any other details you voluntarily submit.

2. Automatically Collected Information

When you visit Mobikochi.shop, certain information is automatically collected, including your IP address, browser type, operating system, and the pages you view. We use this information to improve our website and enhance your user experience.

3. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and improve the functionality of Mobikochi.shop. You can disable cookies in your browser settings, but please note that this may affect certain features of the website.

4. How We Use Your Information

We use the information we collect to provide, maintain, and improve Mobikochi.shop. This includes personalizing your experience, sending you relevant information, and responding to your inquiries. We do not sell, trade, or transfer your personal information to third parties without your consent.

5. Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Mobikochi.shop may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. We recommend checking this page periodically for any updates.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at service@mobikochi.shop

By using Mobikochi.shop, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your information.

Shipping Information

• Free shipping on orders over €50.
• Please allow 1-2 business days for processing before your order ships out.

Shipping Times

• Europe: Average transit time 5-7 business days.
• International: Average transit time 7-10 business days.
• Note: External factors like natural disasters or holidays may occasionally cause shipping delays beyond our control.

Tracking Information

• We provide tracking for every order. Your tracking number will be available once your product has shipped. Products may ship from different fulfillment centers globally.

Order Cancellation

• You can cancel your order without penalty if done within 24 hours of placement. If already shipped, contact us at service@mobikochi.shop with the subject line "CANCEL".

Incorrect Address

• If you notice an incorrect address, please reply to your order confirmation email immediately or email service@mobikochi.shop within 24 hours for correction.

Customer Service

• Email: service@mobikochi.shop
• Address: 128 City Road, London, United Kingdom, EC1V 2NX

Welcome to Mobikochi.shop Exchange Policy. We are committed to ensuring your satisfaction with every purchase. Please review the following policy for guidelines on exchanges.

1. Eligibility for Exchange

If you wish to exchange an item purchased from Mobikochi.shop, please note the following eligibility criteria:

• The item must be in its original condition, unused, and in the original packaging.
• Exchange requests must be made within 15 days from the date of delivery.

2. Exchange Process

To initiate an exchange, please follow these steps:

• Contact our customer service team at service@mobikochi.shop with your order number and details of the item you wish to exchange.
• Our team will provide you with instructions on where to ship the item for exchange.

3. Exchange Options

You may exchange the item for:

• The same item in a different size or color, subject to availability.